About ElectraMedic
ElectraMedic is an AI-powered diagnostic identity engine built specifically for electric vehicles, EV batteries, charging systems, and electrified components. We exist to give EV owners clarity — fast, accurate, and without the guesswork.
What We Do
When your electric vehicle throws up a warning light, behaves unexpectedly, or starts losing range, it can be stressful and confusing. Most EV owners don't have access to manufacturer-level diagnostic tools or the technical background to interpret fault codes and sensor data. ElectraMedic bridges that gap.
Our engine doesn't just describe symptoms — it assigns a named diagnostic identity to your issue, provides probability-weighted root causes, flags severity and urgency levels, and gives you a clear, prioritised action plan. Think of it as having a Level 3 EV technician available around the clock, in plain English.
We cover the full spectrum of EV health: battery state of health, charging faults, thermal management anomalies, inverter behaviour, regenerative braking loss, software update issues, OBD-II fault code interpretation, and more. Whether you drive a Tesla, Hyundai Ioniq, Nissan Leaf, BMW i-series, Volkswagen ID, or any other electric or plug-in hybrid vehicle — ElectraMedic is built for you.
Who It's For
EV Owners
Get clarity on any warning, fault, or unusual behaviour before spending money at a dealership.
Fleet Managers
Monitor and triage issues across multiple electric vehicles with structured diagnostic reports.
EV Technicians
Use ElectraMedic as a fast first-pass diagnostic layer to prioritise investigations.
Who Builds It
ElectraMedic is built by a team passionate about the electric vehicle transition and frustrated by the lack of accessible, intelligent diagnostic tools for everyday EV owners. We combine deep knowledge of automotive electrical systems with cutting-edge AI to deliver a product that feels like a premium service — not a generic chatbot.
We are committed to transparency, accuracy, and safety. We will never instruct users to open high-voltage components or take unsafe actions. Our mission is to empower EV owners with knowledge, not to replace qualified technicians for high-risk work.
Built for the EV era. ElectraMedic is continuously updated as new EV models, battery chemistries, and charging standards emerge.
Data Collection & Privacy
ElectraMedic collects and processes data to provide diagnostic services. Here's what we collect and why:
Data We Collect:
- Vehicle information (make, model, year, trim) — to contextualise diagnostics.
- Symptom descriptions and diagnostic queries — to analyse and provide guidance.
- Diagnostic reports and feedback — to improve the accuracy of future diagnoses.
- Usage patterns and interaction data — to understand how the service is used.
- Your IP address and device information — for security and service analytics.
How We Use It:
- To provide accurate, vehicle-specific diagnostic guidance.
- To improve our AI engine and diagnostic accuracy over time.
- To detect and prevent misuse or fraudulent activity.
- To comply with legal obligations and respond to valid requests.
Data Storage: Your diagnostic queries and reports are stored securely. We do not sell your data to third parties. All processing complies with UK Data Protection Act 2018 and GDPR where applicable.
For full details on how we handle your data, please contact us at privacy@electromedic.app.
Legal Disclaimer
ElectraMedic is not a substitute for professional mechanical or electrical advice. All information, reports, and diagnostic guidance provided by ElectraMedic are for educational and informational purposes only.
While we strive for accuracy, ElectraMedic is an AI-powered tool and may not capture all nuances of your specific vehicle or situation. Every EV is unique, and diagnostic conclusions should always be verified by a qualified EV technician, certified mechanic, or the vehicle manufacturer before taking action.
Never:
- Open, modify, or attempt repairs on high-voltage (HV) components yourself unless you are a certified technician.
- Ignore safety warnings or continue driving if you experience loss of power, brake failure, or critical warnings.
- Rely solely on ElectraMedic diagnoses for expensive repairs or warranty claims.
Your responsibility: You are responsible for all decisions made based on ElectraMedic guidance. Always consult your vehicle's owner manual, contact your vehicle manufacturer, or visit an authorised service centre for any repairs, warranty work, or safety-critical concerns.
ElectraMedic and its creators are not liable for any damages, losses, or consequences arising from the use or misuse of this platform. Use at your own risk.
Read our full Privacy Policy for complete details on how we handle your data.